Fox and Holly
Bucks County
him. her. shoes.
CUSTOMER CARE
All orders are subject to verification before shipment. We work hard to ensure that the products listed on our website are in-stock and immediately available, but occasionally unexpected backorders may occur. In this case, backorders will be shipped as soon as they become available at no extra cost to you.
You will be notified about backordered items within 48 hours and will have the option to cancel the item.
We offer a flat shipping rate of $8.00 on all purchases. Once your order has shipped, you will receive an e-mail shipping confirmation that will include any applicable tracking numbers.
We ship via UPS and USPS. Please allow 7-10 business days in transit for delivery. Please note that days in transit begin on the next business day following shipping confirmation. All delivery times are estimates, and while we do everything in our power to ensure you receive your purchase in a timely manner, we cannot guarantee a specific arrival date. Please keep this in mind if time is critical.
We do not currently offer international shipping. Shipping fees are not refundable. Please remember that you are responsible for return shipping.
We want you to be thrilled with every purchase you make. However, we know that sometimes you may need to exchange or return an item. That's why we offer an easy, no-hassle 30-day return policy for all purchases. You may return unworn, unwashed merchandise with all tags attached within 30 days for an exchange or refund.
Credits or charges due will be issued to the original credit card. Please allow ten (10) business days for your return/exchange to be processed after it is received. Initial shipping fees as well as return and exchange shipping costs are not refundable.
In the unlikely event that we have inadvertently sent you incorrect merchandise or you have received damaged merchandise, please notify us immediately. We will reimburse you the cost of returning the package to us and will not charge you for the shipping cost of replacement merchandise.